Cancellation Policy

1. Company Information

This cancellation policy applies to software provided by BLANKK VENTURES PTE. LTD., operating as Maps Scraper, registered in Singapore with its office at 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore (068914).

2. License Termination

Your perpetual software license may be terminated under specific conditions outlined in our Terms of Service. Upon termination:

• Your access to the GitHub repository will be revoked
• You must cease using the software immediately
• No refunds are provided for terminated licenses
• Your data will be retained for 30 days after termination

3. Requesting Refunds

For refund requests within the 30-day guarantee period:

• Email our support team at [your support email]
• Include your purchase details and reason for refund

4. Custom License Agreements

Custom license agreements with specific terms must follow the termination conditions specified in their individual contracts. Please contact our support team for details.

5. Data Retention

After license termination, we retain your data for 30 days. After this period, all data will be permanently deleted in accordance with our Privacy Policy. Note that your perpetual license to use downloaded software remains valid unless terminated for cause.

6. Contact Information

For license or refund questions:

• Email: [email protected]
• Business hours: Monday-Friday, 9am-5pm SGT
• Response time: Within 24 hours on business days
• Address: 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore (068914)